I HELP YOU UNDERSTAND YOUR CUSTOMERS' PROBLEMS AND CHALLENGES ... SO YOU CAN SERVE THEM BETTER
Hi, I'm Trudy Rankin. I am a digital technology specialist, problem solver and coach.
I work with you to create diagnostic and assessment tools, as well as highly personalised "choose-your-own-adventure" type decision trees that help your customer choose the product or service that's right for them.
And I help you use those same decision trees to better understand what your customer really wants and needs from you.
Are you or your organisation:
clearly identifying the type of customer you REALLY want to serve?
actively helping those clients find you?
helping your clients choose the product or service that is right for them?
giving your customers and website visitors a highly personalised experience?
getting the information and data you need to make good business decisions about what products and services to offer?
If the answers to some or all of those questions is no, then we can help.
West Island Digital offers highly specialised services that help you turn your product and service knowledge and expertise into highly personalised, data generating, highly qualified lead generation machines.
My Most Trusted Resources
In the spirit of full transparency, I want you to know that I do receive a small commission if you sign up to these companies with my affiliate link. As a thank-you, I am delighted to give you a free, 30 minute tutorial on how to get started using these tools.
What Our Customers Are Saying ...
"West Island Digital has helped our organisation by providing a holistic view of our proposed digital needs and how to most effectively match these to our organisation’s strategic goals.
Once Trudy outlined what an effective digital strategy could contain, it was easy to work out what we needed to both protect and enhance our business.”
— Rosie McMahon, Founder and CEO, People Tactics
“It has been a great pleasure to work with West Island Digital and Trudy Rankin.
Trudy has established a great working relationship with Vision Australia, having pitched an idea to us for the development of small business and digital skills for people who are blind or have low vision.
We are absolutely delighted with the outcomes from Trudy’s work."
— Ron Hooton, Chief Executive, Vision Australia