Are you a business with multiple or complicated products and services?  Do your sales and support staff spend a lot of time dealing with tire kickers and people who want your help, but don't want to pay for it?

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We will work with you to turn the expert product and service knowledge that you and your staff have into online diagnostic tools that will:

• help customers pick the right product or service for them

• save your staff time as they serve customers

• help your staff serve customers more effectively

• stops the tire kickers and time stealers before they get to your sales staff

• gives you data about what your customers really want and need from you

• help you find hidden markets that you can target with new products and services

Digital Segmentation Strategy Development

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We help you:

• Know who your customers really are and what their situation is.

• Give them a highly personalised experience when they visit your website.

• Discover hidden markets.

• Stop the competition from copying your marketing approach.

Digital Segmentation Strategies

Diagnostic Tools

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We help you:

• Turn your expertise into tools that save you and your customers time.

• Get your customers to tell you what they really want from you.

• Stop wasting time on people who want your help, but don't want to pay ....

Diagnostic Tool Development

Understand Your Customer

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We help you:

• Design questions that get responses.

• Ask your customers for you, so you don't have to guess.

• Analyse the responses and find the hidden gold.

• Report the results.

• Recommend next steps.

Understand Your Customer

Custom Solutions

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Need something that doesn't quite fit in one of these packages?

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Talk to us about creating a custom solution to meet your needs.

Custom Solutions