Change Starts With You
Change is Inevitable!
One week after starting a new job I finished my day by writing (with a wince)...
"Need to give very key stakeholders more than 1 day's notice for planned maintenance!"
I had just found out that my team and I had some very unhappy customers and these particular customers had very strong voices. We had to do something about our customer service and that meant changing how we did things.... Read More.