Time to Change Things? Have you ever been in a situation where you knew things had to change at your organisation? Not because you wanted to shake things up, but because change was being dictated by the market, your boss, a merger or some other immoveable and unavoidable reason. Every time you think about what what's coming your heart sank because... Read More. #Leadership #ChangeLeadership #ChangeManagement #Change #Management

Change is Inevitable! One week after starting a new job I finished my day by writing (with a wince)... "Need to give very key stakeholders more than 1 day's notice for planned maintenance!" I had just found out that my team and I had some very unhappy customers and these particular customers had very strong voices. We had to do something about our customer service and that meant changing how we did things.... Read More. #Management #Change #ChangeManagement #ChangeLeadership