

Epic Culture Change Failure...A Personal Story
Research has shown that 70% of efforts to transform an organisation (including its culture) ultimately end in failure. As a change leader and manager I have led or been part of a number of successful change efforts. However, in today’s post, I want to share with you my most epic culture change failure ever! And it is epic because it spans years, continents and country cultures. What do I mean by culture change? I mean examining the “way we do things around here” and then

Are You Blind?
Listen to this blog post. WHEN SEEING IS NOT REALLY SEEING As always happens every day that I ride my bike to work, I arrived on the south bank of the river where cafes, pedestrians, cyclists and street magicians all vie for space on the footpath. Coming out of the shadow of an over-bridge, I noticed an elderly couple standing at the entrance to a café. He had one of those white painted canes. She had her arm tucked protectively into...Read More #ChangeManagement #ChangeLe


Making Change Easier
Time to Change Things? Have you ever been in a situation where you knew things had to change at your organisation? Not because you wanted to shake things up, but because change was being dictated by the market, your boss, a merger or some other immoveable and unavoidable reason. Every time you think about what what's coming your heart sank because... Read More. #Leadership #ChangeLeadership #ChangeManagement #Change #Management


Change Starts With You
Change is Inevitable! One week after starting a new job I finished my day by writing (with a wince)... "Need to give very key stakeholders more than 1 day's notice for planned maintenance!" I had just found out that my team and I had some very unhappy customers and these particular customers had very strong voices. We had to do something about our customer service and that meant changing how we did things.... Read More. #Management #Change #ChangeManagement #ChangeLeadership